Dr. Tara Aboumahboub | 8 – 9:30 a.m. | Speak Their Language: Mastering Communication That Drives Connection

Strong communication builds trust, case acceptance, and leadership. This course gives you the words, tone, and psychology to connect better with patients and teams — even in difficult conversations. You'll be able to apply these communication skills in and out of the office.

Dave Weber | 9:30 - 11 a.m. | The X Factor: 12 Keys to Set Your Practice Apart

You don’t have to have letters after your name or be a practice owner to be a great leader! The real secret to impactful leadership is positive ‘influence’. The highest performing practices always have members who demonstrate leadership at every level...not just at the top. Learn how to overcome opposition and negative attitudes while inspiring new creative options to get others on board. Make ‘progress on purpose’ as you discover the secret to inspiring staff and achieving common goals.

Dr. Mark Hyman|11 a.m. – 12:30 p.m. | Building a Great High-Performance Team

What is it that differentiates top practices from the average ones? What is their Secret Sauce...that formula that leads to extraordinary production, collection, overhead control, team retention and FUN? Laugh and learn as we reveal the formula, discuss action steps and see your team re-engage and thrive today!

Lunch is on your own from 12:30 – 1:30 p.m.

Carrie Webber| 1:30 – 3 p.m. | Marketing Mash-Up: The Internal and External Marketing Recipe to Grow Your Practice

Whether you are just starting your practice or have been practicing for 20 years, we all want a recipe for success that will bring more of the right patients to our practices! In this course, identify three internal marketing rockstars and three external marketing rockstars that, when combined together, make for a magnetic marketing collaboration to effectively grow your practice one ideal patient at a time.

Daniela Skeen | 3 – 4 p.m. | Elevating Excellence: Crafting an Unparalleled Patient Experience

Let's explore how outstanding service can transform every patient interaction! Participants will learn simple yet powerful strategies to enhance service skills, explore innovative ways to create a welcoming environment and analyze real-world examples for practical takeaways. They will discover how small changes can build stronger connections, increase satisfaction and highlight the vital role service plays in the overall success of a dental practice.

Dr. Tara Aboumahboub | 8 – 9:30 a.m. | Speak Their Language: Mastering Communication That Drives Connection

Strong communication builds trust, case acceptance, and leadership. This course gives you the words, tone, and psychology to connect better with patients and teams — even in difficult conversations. You'll be able to apply these communication skills in and out of the office.

Dave Weber | 9:30 - 11 a.m. | The X Factor: 12 Keys to Set Your Practice Apart

You don’t have to have letters after your name or be a practice owner to be a great leader! The real secret to impactful leadership is positive ‘influence’. The highest performing practices always have members who demonstrate leadership at every level...not just at the top. Learn how to overcome opposition and negative attitudes while inspiring new creative options to get others on board. Make ‘progress on purpose’ as you discover the secret to inspiring staff and achieving common goals.

Dr. Mark Hyman|11 a.m. – 12:30 p.m. | Building a Great High-Performance Team

What is it that differentiates top practices from the average ones? What is their Secret Sauce...that formula that leads to extraordinary production, collection, overhead control, team retention and FUN? Laugh and learn as we reveal the formula, discuss action steps and see your team re-engage and thrive today!

Relationships! It all boils down to relationships. In this side-splitting comedy routine, you'll discover the secret to making purposeful progress in all of your relationships and the amazing impact that our WORDS have on the culture and climate of a practice or a home. Laugh and learn as you identify with what many doctors and staff feel is the most challenging part of our practices – THE PEOPLE! Learn how to bring out the best in people and the six most powerful words.

What truly separates one practice from another may very well be the attitude, professionalism, and level of service being provided to patients! We live at such a frenzied pace.  It’s easy to forget the impact that actions, reactions, and behaviors can have on the perceptions others have of an office. This fast, fun, and highly interactive seminar explores the critical issues needed to meet and exceed patient expectations – and gets everyone in an office recharged to do the “right things.”

The research is done, and the results are in. Gallup says we are one stressed-out society. Dental professionals work in a high-pressure environment that demands precision and consistent patient care. Over time, this pressure can lead to significant stress and burnout, impacting both professional performance and personal well-being. This fun, high-energy and high-engagement presentation takes a serious issue and helps participants discover the symptoms, causes and cures for managing their stress.