Audience: Dentists, Hygienists, Assistants, Office Staff, Students
Strong communication builds trust, case acceptance, and leadership. This course gives you the words, tone, and psychology to connect better with patients and teams, even in difficult conversations. Applying appropriate word choice, reframing of objections, and utilizing psychology-backed communication tips you will learn to lead difficult conversations and build rapport with patients and teams. You'll be able to apply these communication skills in and out of the office.