Carrie Webber| 1:30 – 3 p.m. | Marketing Mash-Up: The Internal and External Marketing Recipe to Grow Your Practice
Whether you are just starting your practice or have been practicing for 20 years, we all want a recipe for success that will bring more of the right patients to our practices! In this course, identify three internal marketing rockstars and three external marketing rockstars that, when combined together, make for a magnetic marketing collaboration to effectively grow your practice one ideal patient at a time.
Daniela Skeen | 3 – 4 p.m. | Elevating Excellence: Crafting an Unparalleled Patient Experience
Let's explore how outstanding service can transform every patient interaction! Participants will learn simple yet powerful strategies to enhance service skills, explore innovative ways to create a welcoming environment and analyze real-world examples for practical takeaways. They will discover how small changes can build stronger connections, increase satisfaction and highlight the vital role service plays in the overall success of a dental practice.