Th7004 - The Questions You Hate and the Answers You'll LOVE: A Guide for Dealing with Difficult Patients
Date/Time: 3/21/2024 8 - 11 a.m.
Type: Lectures Handouts: No
Room: GWCC - A411
Dentist Fee: $0.00 Other Fee: $0.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Keyword(s): Communication
Cosmetic/Esthetic Dentistry
Diagnosis/Treatment Planning for Success
Motivation/Leadership
AGD Code: 550
Why don't our patients ask for optimal care and enthusiastically accept our treatment plans? Attendees will learn the power of a high impact new patient experience, review the TEN QUESTIONS you must ask each new patient, commit to predictable case presentation, role-play with your team the common questions you absolutely HATE to hear, and learn the most predictable answers you'll LOVE to give them! Get ready to laugh, learn, and get FIRED UP for a dramatic improvement of your case acceptance and enjoyment of your practice!